Privacy Policy

Last updated: 28 October 2026

Engage Sports International Pty Ltd (ABN 35 164 140 747) respects your privacy. This policy explains how we collect, use, store and share personal information when you use engagesports.com.au, contact us, or work with us. In this policy, "we", "us" and "Engage" mean Engage Sports International Pty Ltd.

We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What we collect

We only collect what we need. Depending on how you deal with us, this may include:

  • Contact details: your name, organisation, role, email address and phone number.

  • What you tell us: the content of messages, enquiries and conversations, including information about your organisation and the work you would like help with.

  • Bookings and registrations: details you give when you register for a workshop, event, advisory group or program, including dietary or access requirements if you choose to share them.

  • Client work: information you or your organisation provide during an engagement, such as documents, survey responses and interview notes.

  • Billing details: information needed to invoice you. We do not store full credit card numbers. Any online payments are handled by our payment provider.

  • Website data: information collected automatically when you visit our site, such as your IP address, browser and device type, pages visited, referring website and approximate location. This is collected through cookies and similar tools.

We do not intentionally collect sensitive information, such as health information. If you choose to share it, for example an access requirement for a workshop, we will only use it for that purpose.

You can deal with us anonymously or using a pseudonym where that is practical, for example a general enquiry. We may need your name and contact details to provide most services.

How we collect it

We collect personal information directly from you when you:

  • complete a form on our website

  • email, phone or meet with us

  • register for a workshop, event, advisory group or program

  • engage us for advisory, project or program work.

Sometimes we collect information from someone else, such as a colleague who refers you, the organisation that engages us, or publicly available sources like LinkedIn and organisation websites. Our website and its providers also collect website data automatically.

Why we collect it

We use personal information to:

  • respond to your enquiries and arrange conversations

  • provide, manage and improve our advisory, project, workshop, speaking and program services

  • manage bookings, registrations and group memberships

  • prepare proposals, agreements and invoices

  • send you information you have asked for

  • send you occasional updates about our work, if you have agreed to receive them

  • understand how our website is used, so we can improve it

  • meet our legal, tax and insurance obligations.

We will not use your information for an unrelated purpose without your consent, unless the law allows it.

Marketing

We only send marketing emails if you have agreed to receive them, or if you would reasonably expect them from your dealings with us. Every marketing email includes a simple way to unsubscribe, and you can also ask us to stop at any time. We comply with the Spam Act 2003 (Cth). We do not sell or rent personal information to anyone.

Who we share it with

We only share personal information when needed for the purposes above. This may include:

  • Service providers who help us run our business, such as our website host, email, file storage, accounting, payment and booking providers.

  • Professional advisers, such as our accountant, lawyer and insurer.

  • Other participants, where that is part of a service you have joined. For example, members of a peer advisory group will know each other's names and organisations. Group discussions are covered by agreed confidentiality protocols.

  • The organisation that engages us, where you take part in work we are doing for them. For example, we may report themes from interviews without naming you, unless we have agreed otherwise.

  • Authorities, where the law requires it.

Overseas storage

Some of our service providers store information outside Australia. Our website is hosted by Squarespace, which stores data in the United States. Our email and files are provided by either Microsoft 365 and/or Google Workspace, which may store data in the United States and other countries.] We take reasonable steps to make sure these providers protect personal information to a standard consistent with the Australian Privacy Principles.

Cookies and website analytics

Our website uses cookies, which are small files stored by your browser. Some are needed for the site to work. Others help us understand visits to the site through Squarespace Analytics. When you first visit, a banner lets you accept or decline non-essential cookies. You can also block or delete cookies in your browser settings, although parts of the site may not work as intended.

Keeping it secure

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, change or disclosure. These include secure, password-protected systems, multi-factor authentication where available, and limiting access to people who need it. When we no longer need information, and are not required to keep it, we delete it or remove identifying details.

If a data breach is likely to cause serious harm, we will notify the people affected and the Office of the Australian Information Commissioner where the law requires it.

Accessing and correcting your information

You can ask for a copy of the personal information we hold about you, or ask us to correct it. Contact us using the details below. We will respond within 30 days. There is no charge to make a request or to correct information. If we cannot give you access or make a correction, we will explain why in writing.

Complaints

If you have a concern about how we have handled your personal information, please contact us first. We will acknowledge your complaint within 5 working days and aim to resolve it within 30 days.

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or on 1300 363 992.

Contact us

Privacy Officer, Engage Sports International Pty Ltd PO Box 9060, Moonee Beach NSW 2450, Australia Email: info@engagesports.com.au Phone: 1300 345 858

Changes to this policy

We may update this policy from time to time. The current version will always be on this page, with the date it was last updated.